ASAP Technical Solutions’ service department features state of the art automation. We compile a complete history on every customer's machine including tracking service call date and times, parts used and labor done. Our service dispatch department is professional and courteous (no voice mail)! Each call is handled individually and routed to the proper technician taking into account all of the customer's concerns.
Our Service Department Features the Following:

           
 OVER 10 YEARS OF ACCUMALITIVE EXPERIENCE IN OFFICE EQUIPMENT REPAIR

INSTANT AND DIRECT CONTACT WITH TECHNICIANS
Nextel radios provide a quick source of information for any questions a customer has and also for any technical support a technician might need while at a machine location.

TECHNICIANS CARRY A SUBSTANTIAL PARTS STOCK
We understand that uptime is very important to our customers. If a Technician does not have a part with him, we will get the part to him usually overnight from the manufacturer if necessary.

FREE LOANERS
If for some reason your document system cannot be repaired within 48 hours, ASAP Technical Solutions will provide a loaner at no additional charge.

EACH TECHNICIAN IS CERTIFIED BY THE MANUFACTURER
Our Technicians consistently receive training awards that rank them as being among the top Technicians in the country.

EACH ACCOUNT IS ASSIGNED TO ONE TECHNICIAN
Having the same Technician servicing an account enables him to know the equipment and develop a relationship with the customer to better understand their needs.

LOCAL DISPATCH, BILLING AND MANAGEMENT
We are real people dedicated to serving our customers, not an 800 number located in a far away city. We can easily customize billing to accommodate your needs. You can take comfort in knowing our owner and all Managers work and live in your area and are accessible to resolve any concerns.
Created and Maintained by: Design X Office Solutions